We aim to get all ordered dispatched within 3-5 working days (Monday – Friday) of being placed.
We are a small team working to get all orders sent out promptly, but if you need your order sooner, please get in touch with us.
| Standard Delivery | ||
|---|---|---|
| UK | £3.40 | 5-8 Days |
| Europe | Due to recent changes relating to GPSR, we are currently unable to ship to Europe or Northern Ireland. | Due to recent changes relating to GPSR, we are currently unable to ship to Europe or Northern Ireland. |
| International | £20 | 10-13 Days |
Two Temple Place is not responsible for any import duties, taxes or additional delivery charges for orders outside of the UK.
Packaging
As part of Two Temple Place’s commitment to sustainability, we will ship orders in reused or repurposed packaging wherever possible.
Returns
If for any reason you are not fully satisfied with any item you’ve bought from us, please contact our customer service team by email: shop@twotempleplace.org within 28 days of receipt.
Items that are defective or that have been damaged in transit can be returned for a refund or exchange free of charge. ‘Unwanted’ items may incur a return carriage charge.
Any item returned for either an exchange or refund must be in its original condition and packaging with the following exceptions. This does not affect your statutory rights
- For hygiene reasons, earrings are not eligable for returns.
Please note, items that are damaged during the return journey may not be eligible for a refund.
Exchanges and refunds are issued within 5 working days of receiving the returned item(s).
How you can contact us
Questions, comments and requests should be emailed to shop@twotempleplace.org